14 DAY TRIAL // Many owners of Samsung smartphones have been complaining about some issues on their devices and have taken to Android Central forums to say that they’re having trouble composing emails within the stock application using Samsung Keyboard.
The issue seems to occur on Galaxy S6, Galaxy S6 edge, Galaxy S7 and Galaxy S7 edge smartphones, and it seems that whenever users try to type in contractions like “I’m,” the keyboard automatically replaces the apostrophe with double quotation marks.
It seems that words like autocorrect are also changed into “aautocorrect” and three into “tthree.” Users say that autoreplace, autocaps and autopunctuate are also turned off.
“I talked to support twice and had someone access my device remotely. I reset my keyboard settings and the issue is still present,” said one user on the forum. It seems that the issue can be overcome by simply using Google Keyboard as the main input method, which means that there’s a flaw with the Samsung Keyboard or with the email client.
Another user said that double click, period and capitalization haven't been working either for a few days now. It seems that the issue started to appear last week.
The bug seems to be affecting a small amount of people and it was possibly determined by a server-side upgrade that the company might be rolling out to its proprietary keyboard or email client.
Samsung will surely roll out an update to fix the issue, as such flaws do appear from time to time to any application available out there.